Questions owners ask us.
Straight answers on plans, GST, devices, offline billing and who owns your data — and a plain list of what POSCountr doesn’t do yet.
- 15 answers in four groups
- What’s not built yet, listed honestly at the end
- Still unsure? Ask the team on WhatsApp
Getting started
What is POSCountr?
POSCountr is billing and business software for Indian businesses: point of sale, GST invoices, kitchen display, inventory, purchasing, memberships, reports and Tally export, on the web and on iPhone, iPad and Android. One owner login can run several businesses, each with its own GSTIN.
Who is POSCountr for?
Restaurants, cafés, bakeries and cloud kitchens; kirana and retail stores; pharmacies; salons, gyms and service businesses; wholesalers; and owners who run more than one business or outlet.
How do I start?
Message us on WhatsApp at +91 81258 55266 or email sannagiri@aarvinventures.com. We show you POSCountr on your kind of business, set up your account and get your team billing — usually within a few days.
Can I try it first?
Yes. New businesses can start on a 14-day trial with most of the Business plan’s features, set up by our team.
Where do I download the app?
Search “POSCountr” on the App Store (iPhone and iPad) or Google Play (Android), or use the links on our Download page. The app is free to download; it needs a POSCountr account.
Plans & billing
How much does POSCountr cost?
Pricing depends on how many businesses, outlets and modules you need, so we share a quote after a short call. There are four plans — Starter, Business, Pro and Enterprise — with add-ons for specific needs.
Is there a contract?
Plans run monthly or yearly. You can stop at the end of any paid period; see our Cancellation & Refund Policy for the details.
What happens if my plan lapses?
You get reminders before the end date. After it, your account stays readable for 14 days so nothing is lost while you renew; after that, sign-in is paused until you renew. Your data is not deleted.
GST & accounts
Does POSCountr calculate GST correctly?
POSCountr applies CGST and SGST within your state and IGST across states, based on your business’s registration and your customer’s GSTIN or state, with HSN or SAC on every line. You remain responsible for setting the right rates and codes on your products.
Can my accountant use the data?
Yes. The Tally export gives TallyPrime vouchers and a statements workbook (sales register, GST by rate, HSN summary and more). Lock the books once a period is filed.
Does it handle Swiggy and Zomato GST?
Yes — platform sales are recorded with the Section 9(5) treatment for restaurant services, and the GST report shows those figures separately.
Devices & data
What devices do I need?
Any phone or tablet running iOS 16.4+ or a current Android, and any modern browser for the web dashboard. Thermal receipt printers connect over Bluetooth from the app; USB barcode scanners work on the web.
Is my data safe?
Each business’s data is separated at the database level, staff see only what their role allows, and everything travels over HTTPS. See our Security page for details.
Who owns the data?
You do. Your business data belongs to your business; we process it only to provide POSCountr. You can export sales, stock and accounts at any time.
Does it work offline?
The web dashboard keeps billing when the internet drops and syncs when it is back. The mobile app needs a connection.
What POSCountr doesn’t do yet
We’d rather you hear it from us.
- E-invoicing (IRN) — on the roadmap; POSCountr issues regular GST tax invoices today.
- Credit notes and sales returns — not issued yet; a wrong bill is corrected with “Cancel bill & copy” within the allowed window.
- Automatic Swiggy/Zomato order relay — platform orders are recorded on New sale today.
- Automatic WhatsApp bill messages — bills are shared to WhatsApp in one tap, not sent automatically.
- Offline billing in the mobile app — offline billing works on the web dashboard.
- Points-based loyalty — loyalty is membership-based (discounts, packs, punch cards).
- Languages other than English.
- Recipe and raw-material costing.
See POSCountr on your own business.
A 30-minute walkthrough on WhatsApp video or at your counter in Hyderabad. We set you up, import your products and train your team.
Already a customer? Get the app.